Everything people ask before a demo.
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All questions.
What is Omniqlo?
Omniqlo is marketplace operations software made by ZaadCore. It takes stock and prices from your ERP, such as Microsoft Dynamics 365, SAP or Oracle, and publishes them to Amazon UAE, noon, Talabat Mart, Shopify or any other marketplace or web store on a schedule. It checks every price against guardrails first, and writes each order back to the ERP as a sales order.
Who makes Omniqlo?
Omniqlo is built, implemented and supported by ZaadCore (ZAADCORE FZC LLC), a UAE software company operating from Dubai. ZaadCore also makes the ZAAD Platform — ZaadWorks, ZaadBooks, ZaadCRM and ZaadSlot.
Which ERP does Omniqlo connect to?
Any ERP. Microsoft Dynamics 365, SAP and Oracle are supported, and any other system connects through the connector studio over REST, SFTP or file exports — catalogue and on-hand in, sales orders and their status back out. SharePoint pickup of a daily stock workbook is also supported.
Which sales channels are supported?
Amazon UAE and noon over their marketplace APIs, Talabat Mart via store files over SFTP, and Shopify for storefront listings and orders. Other marketplaces and web stores connect the same way, through their API or a scheduled file feed.
What stops a bad price reaching a marketplace?
A rules engine evaluated in priority order before anything publishes — minimum margin, maximum price movement, dual approval above $1,362 and UAE 5% VAT validation. Items that fail are held back and counted.
Do marketplace orders reach our ERP?
Yes — each captured order is created as a sales order in your ERP against the correct store, and fulfilment and cancellation status is kept in step both ways.
Can it connect to a system that is not on the list?
Usually. The connector studio supports generic REST, SFTP and file connectors alongside the ERP ones, with credentials encrypted at rest.
Can Omniqlo settle marketplace payments in the ERP?
Yes. Once the ERP has invoiced the sales order, Omniqlo prepares a customer payment journal against that invoice, debiting the bank account mapped to the payment gateway — for example Tabby, Tamara or Stripe. Finance reviews and posts it.
How is central stock shared between channels?
Each channel gets a configurable percentage of the central warehouse’s available stock. Shares are rounded down per item and whatever is left stays in the ERP as a buffer, so the channels together can never oversell.
Can we try it without changing anything?
Yes. Every write to the ERP, Shopify or a marketplace goes through one server-side switch. With it off, Omniqlo reads, plans, checks and previews everything but writes nothing.
How are connector credentials protected?
Connector secrets are encrypted at rest and masked whenever they are read back. Every change is recorded in the audit log with who made it.
How is Omniqlo priced?
As an implementation with quarterly support and hosting, quoted against your channels, stores and connector count. Book a demo and ZaadCore will scope it after a short discovery.
Is Omniqlo available outside the UAE?
Omniqlo is built for UAE and GCC sellers — UAE 5% VAT validation is part of the rules engine — but the connectors themselves are not region-locked. Ask us about your markets.