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Glossary

Marketplace operations, defined.

The vocabulary of selling one catalogue across many channels — in one sentence each.

Term

Marketplace integration

Marketplace integration is the automated connection between the system that holds your products and stock (usually an ERP or POS) and the marketplaces where you sell, such as Amazon, noon or Talabat, so that listings, stock, prices and orders move between them without manual re-keying..

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Term

Multichannel inventory sync

Multichannel inventory sync keeps the available quantity of each product consistent across every sales channel by publishing it from one source of truth, so stock sold on one channel is not oversold on another..

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Term

Pricing guardrails

Pricing guardrails are rules checked before a price is published — for example a minimum margin, a maximum allowed price movement, or a second approval above a threshold — that stop an incorrect price from reaching a marketplace..

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Term

Item master mapping

Item master mapping links each product in your ERP or POS to the item and store codes each marketplace uses for the same product, so one record can feed every channel..

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ERP order write-back

ERP order write-back is the automatic creation of a sales order in your ERP for every order received on a marketplace or web store, with fulfilment and cancellation status kept in step afterwards..

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Term

Channel feed

A channel feed is a scheduled file or API payload that sends product, stock and price data to a sales channel.

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Overselling

Overselling happens when a channel accepts an order for stock that has already been sold elsewhere, usually because stock levels were updated by hand or too infrequently across channels..

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Term

Sync run audit

A sync run audit is the recorded history of every import and export — when it ran, its checksum, row counts and the exact file sent — so you can prove what a channel received..

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