Question 1

How do I stop overselling across Amazon, noon and Talabat?

Accepted Answer

Publish stock from one source of truth on a schedule and give each channel only a share of it. Omniqlo pulls on-hand stock from your ERP, allocates a percentage of central warehouse stock to each channel (rounded down per item), and keeps the remainder as a buffer, so the channels together can never sell more than you hold.

Question 2

How do I sync inventory between my ERP and every marketplace?

Accepted Answer

Map each ERP item once to every marketplace’s own codes, then publish stock from that one record. Omniqlo imports on-hand by item and location from Dynamics 365, SAP, Oracle or a custom API, de-duplicates each run by checksum, and sends stock to Amazon and noon over API, Talabat over SFTP and Shopify over its Admin API.

Question 3

How do I get marketplace orders into my ERP automatically?

Accepted Answer

Capture orders from every channel in one queue, check each one, then create it as an ERP sales order. Omniqlo plans every order first — paid, VAT-inclusive, every SKU matched, totals balanced — marks it ready, blocked or skipped, and creates ready orders as sales orders against the right store without ever creating one twice.

Question 4

How do I stop a wrong price going live on a marketplace?

Accepted Answer

Check every price change against rules before it is published. Omniqlo’s rules engine runs in priority order — minimum margin, maximum price movement, dual approval above $1,362 and UAE 5% VAT validation — and holds back any item that fails, counting it in the run instead of sending it to the channel.

Question 5

How do I automate Talabat Mart stock files?

Accepted Answer

Generate each store’s stock and price file from the ERP and deliver it over SFTP on a schedule. Omniqlo builds per-store Talabat files from store-level on-hand, applies the pricing guardrails, sends them over SFTP and keeps every file with its run so you can prove what Talabat received.

Question 6

How do I reconcile marketplace and gateway payments in my ERP?

Accepted Answer

Settle each payment against the ERP invoice once the order is invoiced. Omniqlo prepares a customer payment journal for every paid order, debiting the bank account mapped to its gateway — such as Tabby, Tamara or Stripe — and marks it against the invoice, ready for finance to review and post.

The problems Omniqlo solves.

Stop overselling across marketplaces

Sync inventory between your ERP and every marketplace

Automate marketplace orders into your ERP

Stop wrong prices going live

Automate Talabat Mart stock files

Reconcile marketplace payments in your ERP